VoIP Calls

Our phone service is designed for convenience and efficiency ensuring that you deliver the best experience to patients while growing your business. Customize your phone experience for callers with features like setting up a greeting of your choice, displaying key patient information when you receive a call and also receive your voicemails via email and SMS notifications.

Text Reminders

Book, cancel or reschedule appointments by sending text reminders to your patients with the scheduled time and date. You can also automate text alerts to send days or hours prior to their visit. Inform patients about holidays, offers and convey important information via SMS.

Built-in Fax and Voicemail Transcription

Send secure faxes directly from you email account and view incoming faxes right from your inbox. Get your voicemails transcribed and receive them as emails so you can easily read them on any device and never miss a call again.

Call Recording

Monitor staff performance and patient call experience with VoIP call recording. The recording allows the call to be played back easily to recall key notes from important calls.

Reputation Management

Boost your online presence by managing your reviews on the internet from a single application. Generate more reviews from customers by automatically sending them a link right after their appointment. You can monitor all your online reviews simultaneously and respond to any negative ones immediately to ensure happy customers.

Video Communication

Conversation face to face with your patients provides a much closer connection, better understanding and the ability to offer basic online healthcare services.

Collaboration

Voice, fax, team messaging, audio and video meetings can help effectively improve the communication system in your practice. Telemedicine can bring new levels of productivity to staff members and our HIPAA compliant system makes communicating sensitive information with your patients easy and secure.